Great Stories are written by Guiding Ohio Online AmeriCorps Members about their service.

I had an elderly patron come in who needed help accessing her unemployment information in order to fill out her tax forms. This was last week and well after the standard tax due date, so she was extremely flustered at being unable to complete her taxes without this information. She had waited because she was unsure of how to access the information and print it off in order to complete her forms.

Great Stories are written by Guiding Ohio Online AmeriCorps Members about their service.

The first class that I taught as an AmeriCorps member was a basic computer class.  The class reviewed the basic fundamentals of computer use. The patrons learned how to turn the computer on and how to save files.

Great Stories are written by Guiding Ohio Online AmeriCorps Members about their service.