Great Stories are written by Guiding Ohio Online AmeriCorps Members about their service.

I have a patron, lets call him Johnnie, and I helped set up his GPS and familiarized him with his new phone. He came back about a month later for more help, and we worked on the computer learning about downloading music. I even taught him to copy video from disc to disc so he could duplicate something he shot and pass it on to the folks in the video.

Great Stories are written by Guiding Ohio Online AmeriCorps Members about their service.

I had an older lady come in who inquired about computers. She was nervous and apprehensive.  She didn’t have any faith in being about to learn about them.  We set an appointment time and date, and chatted for a while on what she would like to be able to do.  After she had left the staff informed me that she had been in several of the classes that the Library had offered and just could not grasp the knowledge, so she would quit.

Great Stories are written by Guiding Ohio Online AmeriCorps Members about their service.

I was always happy with the feedback I was getting from my patrons for helping with various technology problems.  It was difficult to get people to come and participate in my classes but I had regulars that scheduled appointments for me.  There was one patron in particular who always called me with some type of urgent technology problem.